Privacy Policy & Cookies

We take your privacy very seriously. We only ever use your personal information to provide you with any products you have ordered or requested from us.

Why do you need my information when ordering?

When placing your order, at checkout the website will automatically ask you for your full name, delivery details and email address this is done for the sole purpose of being able to deliver your items to the correct address, therefore completing your order.

If you get in contact with us, your message gets sent directly to the owner of The Candy Hub LTD, no third party is involved. All remains confidential. And the sole purpose of you having to let us know your email address is so we can answer your queries.

Do you share my information with anyone?

No. We never share information with third parties. The information you give is for the sole purpose of completing your order with no hidden agendas.

Where do we store your information or data?

Any information or data collected is stored within the website database, and can only be accessed by The Candy Hub LTD. Your delivery information does have a 'shelf life' and wont be stored forever. We hold on to details after the order is shipped incase of any problems with the order, so we can easily access the information and resolve the issue quickly. 

What are cookies?

'Cookies' are text files with small pieces of data (Like a username or password) That are used to identify your computer as you use a computer network. Browser cookies allow the user to have a more personalised experience by storing previous information. For more information on cookies visit www.allaboutcookies.org

How are they used?

Our website collects data that your browser sends whenever you visit our store, this is called "Log data" this data may include information such as your IP Address, Browser type, Browser Version, The time and date of your visit, Products viewed.